Legal

Terms & Conditions

Last updated: July 2026 · Applies to mvdigitalwork.com, MV Digital Work and Vektron Automation.

1. Acceptance of Terms

By accessing this website or engaging MV Digital Work / Vektron Automation ("we", "our", "us") for services, you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.

2. Services

We provide digital marketing, AI automation, business automation, CRM solutions, WhatsApp automation, chatbot development, custom software and web application development, and related consulting services. The exact scope, deliverables, timelines and pricing for any engagement are defined in the proposal, quotation or agreement shared with you before work begins.

3. Quotations & Payments

  • All quotations are valid for the period mentioned in the proposal.
  • Projects typically require an advance payment before work begins; remaining payments follow the milestones agreed in the proposal.
  • Delayed payments may pause work and affect delivery timelines.
  • Advance payments are non-refundable once work has started, unless otherwise agreed in writing.

4. Client Responsibilities

  • Provide accurate information, content, access and approvals needed to deliver the project on time.
  • Ensure that any material you supply (logos, images, text, data) does not infringe third-party rights.
  • Review deliverables and share feedback within the agreed review windows.

5. Intellectual Property

Upon full payment, ownership of final deliverables created specifically for you transfers to you, unless otherwise agreed. We retain the right to use underlying tools, frameworks, know-how and generic components, and to showcase completed work in our portfolio unless you request otherwise in writing.

6. Third-Party Platforms

Many services depend on third-party platforms (e.g., Meta, Google, WhatsApp Business API, CRM and automation tools). We are not responsible for changes, outages, policy decisions or pricing of these platforms, though we will always work to adapt solutions where possible.

7. Results Disclaimer

Marketing performance, lead volumes, automation savings and business outcomes depend on many factors outside our control (market conditions, budgets, product quality, platform algorithms). While we work to industry best practices, we do not guarantee specific results unless explicitly stated in a written agreement.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim arising from a project shall not exceed the amount paid by you for that project. We are not liable for indirect, incidental or consequential damages, including loss of profits or data.

9. Confidentiality

Both parties agree to keep confidential any non-public business information shared during an engagement, and to use it only for the purposes of the project.

10. Termination

Either party may terminate an engagement with written notice as per the terms in the project agreement. Work completed up to the termination date remains billable.

11. Website Use

Content on this website is for general information. You may not copy, reproduce or redistribute website content, design or code without permission.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of the state in which we are registered.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website or services after changes constitutes acceptance of the updated terms.

14. Contact